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Help and FAQ

Frequently Asked Questions

Q. WHAT IS 'MY ACCOUNT'? HOW DO I UPDATE MY INFORMATION?

IT IS EASY TO UPDATE YOUR EMIADDA ACCOUNT AND VIEW YOUR ORDERS ANY TIME THROUGH 'MY ACCOUNT'. 'MY ACCOUNT' ALLOWS YOU COMPLETE CONTROL OVER YOUR TRANSACTIONS ON MKUL MANAGE/EDIT YOUR PERSONAL DATA LIKE ADDRESS, PHONE NUMBERS, EMAIL IDS CHANGE YOUR PASSWORD TRACK THE STATUS OF YOUR ORDERS

 

 Q. I SEE DIFFERENT PRICES FOR BOOKS WITH THE SAME TITLE, WHY?

ON EMIADDA, YOU MAY FIND VARIOUS EDITIONS OF THE TITLE. SOME EDITIONS MIGHT BE COLLECTOR'S FIRST/EARLIER PRINTS, WHILE SOME MIGHT BE HARDCOVER AND OTHERS PAPERBACK. YOU CAN CHECK FOR THIS ON THE PRODUCT PAGE. SOME EDITIONS ARE RE-PUBLISHED/PRINTED WITHIN INDIA, WHILE SOME EDITIONS ARE IMPORTED. ALL OTHER AVAILABLE EDITIONS AND ALTERNATIVE PRICES FOR A PARTICULAR TITLE ARE MENTIONED ON THE RESPECTIVE PRODUCT PAGE.

 

 Q. HOW DO I PAY FOR AN EMIADDA PURCHASE?

EMIADDA OFFERS YOU MULTIPLE PAYMENT METHODS. WHATEVER YOUR ONLINE MODE OF PAYMENT, YOU CAN REST ASSURED THAT EMIADDA'S TRUSTED PAYMENT GATEWAY PARTNERS USE SECURE ENCRYPTION TECHNOLOGY TO KEEP YOUR TRANSACTION DETAILS CONFIDENTIAL AT ALL TIMES. YOU MAY USE INTERNET BANKING, GIFT VOUCHER, CASH ON DELIVERY TO MAKE YOUR PURCHASE. EMIADDA ALSO ACCEPTS PAYMENTS MADE USING VISA, MASTERCARD, MAESTRO AND AMERICAN EXPRESS CREDIT/DEBIT CARDS IN INDIA AND 21 OTHER COUNTRIES.

 

 Q. HOW DO I CHECK THE CURRENT STATUS OF MY ORDERS?

YOU CAN REVIEW THE STATUS OF YOUR ORDERS AND OTHER RELATED INFORMATION IN THE 'MY ACCOUNT' SECTION IN THE MY ACCOUNT PAGE, CLICK ON THE 'MY ORDERS' LINK TO VIEW THE STATUS OF ALL YOUR ORDERS.